Million Dollar Smile!!!!
This morning went to the Shell Gas Station (Assuming people from US might read my blog He..He..) on the Tambaram - Velacherry Road to fill some petrol for my bike.
I really like the way the poeple at Shell serve the customers - first they salute the customers, then politely fill the petrol and finally wishing us a happy journey. Moreover, to my knowledge, they are the only gas station in Chennai who provide bills for the amount paid/filled.
As usual the young man wished me and filled the tank for the amount, I had asked him. When I was about to leave, I told him that their service is very good.
I never thought such few words of appreciation would make him so excited. He said "Thank you.. Thank you.. Thank you.." with a lovely cute smile on his face. I really dont know the english words to explain his smile.
No money could get such a sweet smile and excitement. This is what I feel is the Moment of Pride. He was so happy that his service had made a customer happy.
After all this is what most of us expect from our customer na..
I really like the way the poeple at Shell serve the customers - first they salute the customers, then politely fill the petrol and finally wishing us a happy journey. Moreover, to my knowledge, they are the only gas station in Chennai who provide bills for the amount paid/filled.
As usual the young man wished me and filled the tank for the amount, I had asked him. When I was about to leave, I told him that their service is very good.
I never thought such few words of appreciation would make him so excited. He said "Thank you.. Thank you.. Thank you.." with a lovely cute smile on his face. I really dont know the english words to explain his smile.
No money could get such a sweet smile and excitement. This is what I feel is the Moment of Pride. He was so happy that his service had made a customer happy.
After all this is what most of us expect from our customer na..
posted by Prathees R at 8:10 AM
7 Comments:
You always admire every thing you meet or see in life.. I like that very much da
I think you should stop using 'na'.. Coming to Shell... no. I feel their 'hi' 'bye' is very artificial...total crap...
The last reply was posted by Venkat.
Venkat:
Accepted. Let me try to avoid using the word "na" frequently [;)]
About the Shell:
Nanba it might appear artificial - but for sure this is a welcome change. Be frank, have you ever had such friendly treatment in any other bunks near Tambaram? (I dont know about the bunks in the City.)
cheers,
Vetty Officer.
i appreciate tht u told em thanks..
here in US tht is very common and even thouh it may sound artificial it does brighten up a day to someone somewhere..
u may never kno..
and I never comment on blogs even though i read so many..
ur post made me smile :)
Dear Guest..
Very true, such sweet words really make the day better
and Thanks for your comments - so I have a reader from US [;-)]
cheers,
Vetty Officer.
Give a smile to someone passing by, it might greet u in the evening wen ur own heart is sad...thats the policy behind it....tho artificial, we dont lose anything by a plastic smile, who knows, they may be gaining...bhuvana
Post a Comment
<< Home